Your guide to the
Valo Motion service
Effortless, worry-free operation with Valo Motion service and customer support. Benefit from automatic updates, new games and a multitude of marketing tools to boost your brand visibility. All of our products come with a comprehensive service coverage.
24/7 Customer Success
24/7 availability via phone, chat, email or online support (in English). Continuous software maintenance and health checks for worry-free operations. Remote technical support, best practices and training.
Operations Hub
Operate your Valo Motion attraction remotely, automate the operation with schedules to save time and overhead costs. Increase your visibility with built-in selfie videos and other marketing tools.
Lifetime game updates
Extend attraction longevity and reduce lifetime cost. New games, levels and features are released regularly. Meticulous game design effortlessly responds to the latest consumer demands.
Events & competitions
Grow your event business by creating competitions and group entertainment. Merge fun, sports and video creation with ValoApp to boost repeat visits and attract new generations of customers.
Call support
US: +1 (321) 340-3301
EU: +358 75325 8188
WhatsApp number
EU: +358 75325 8188
Frequently asked about Valo Motion Service
All Valo Motion units are connected to the cloud based Operations hub. Hub is used to control units and store information about game usage, scores, routes, etc. This data is presented to unit owners and administrators at the Operations hub web interface. Operators can also automate the product running schedule via the hub.
The Valo Motion Service is the main reason why most of our customers trust our products. It offers them a worry-free solution and makes sure they have an easy and effortless operation. They do not need to worry about computer software or security updates, they receive new applications and games consistently and benefit from a multitude of marketing tools (on-site and online).
Our customer care is a key part of Valo Motion Service. To get the most out of their digital attractions, our customers can ask any question 24/7 via their prefered channel: call, WhatsApp, email, etc. Our comprehensive service package makes sure that our customers can enjoy effortless and worry-free operations.